Tenext
The Next Evolution in AI Automation
At Tenext, we redefine customer experience by integrating AI into every interaction. Our platform powers intelligent, human-like interactions at scale.
Seamless AI & Human Synergy for End-to-End CX Excellence
Empower every interaction with AI-driven automation and human expertise, creating intelligent, scalable, and personalized customer experiences.
- Voice AI Agent
- Customer Agent CopilotComing
- CX InsightsComing
Voice AI Agent
Deliver exceptional CX for less, with human-centric AI agents you can trust.
Deliver seamless AI-driven support that blends automation with human expertise to handle customer inquiries with precision, empathy, and efficiency.
Enhance customer interactions with AI-powered copilots that provide real-time coaching, compliance monitoring, and intelligent assistance for agents.
Reduce costs and improve efficiency with auto-scaling AI agents that adjust dynamically to demand while ensuring 100% response rates.
Deploy AI agents effortlessly with one-line integration while maintaining enterprise-grade security, compliance, and risk protection.
Continuously optimize CX with AI-driven conversation insights that refine automation, enhance workflows, and improve customer satisfaction.
Supercharge Your Team with AI-Driven Efficiency & Support
Equip your team with AI-powered automation, real-time insights, and intelligent assistance to enhance productivity, streamline workflows, and deliver exceptional customer experiences.
AI agents auto-scale to match demand, ensuring 100% response rates while optimizing costs.
10x Cost Savings & 100% Uptime
Fine-tune AI agents to handle bookings, account inquiries, KYC, and any custom workflows.
Automate 10x More Tasks with AI
Deploy AI agents effortlessly with a single line of code, minimizing disruptions and accelerating time-to-value.
10x Faster Deployment
AI seamlessly manages Tier 1 and Tier 2 interactions, escalating complex cases intelligently.
CSAT
9.9/10
There's an increase in CSAT from the previous 30 days.
AHT
2m 30s
Improvement in average handling time from the last week.
FCR
87%
Increase in First Call Resolution by 5% from the last 15 days.
10x More Efficient Conversations
AI agents ensure secure data handling, adhering to industry regulations and privacy standards.
10x Safer with SOC 2 & GDPR Compliance
AI agents deliver uninterrupted, intelligent assistance anytime, anywhere.
10x More Reliable, 24/7 Availability
Use Cases
Customer Care
Deliver excellent customer experiences, while cutting down on costs.